Q1: How do you ensure high quality?
We maintain a 100% QC on-line and final inspection process. Our production follows ISO9001:2015 standards and all workers are strictly trained.
Q2: Can I get a sample for testing?
Yes, we can supply free samples. Customers only need to cover the international express delivery charges.
Q3: Do you offer customization services?
Yes, we provide professional custom designs for specific lighting requirements.
Q4: How long is the product warranty?
We offer a 2-5 year warranty. If quality problems occur during this period, we will repair or replace the product for free.
Q5: What is the typical lead time?
Sample orders take 3-5 days, small batches 10-15 days, and large orders are subject to negotiation.
Q6: How are the goods shipped?
We usually ship via DHL, UPS, FedEx, or TNT, which typically takes 3-5 days to arrive. Sea and air freight are also available.