When can I get the quotation?
We usually provide a quotation within 2 hours after receiving your inquiry. If you urgently need the price, please specify it in your message for priority processing.
What is the production cycle for this microscope?
The production cycle depends on order quantity and product type. Generally, production is completed within 7-15 working days after order confirmation.
What are your standard delivery terms?
We accept various methods including EXW, FOB, CFR, and CIF. You can choose the most convenient and cost-effective option for your region.
What certifications can you provide?
We can provide CE certification, ISO 9001 quality system certification, third-party calibration certificates (CNAS), and factory inspection reports.
Is cross-border technical support available?
Our technical support team is available 24/7. We have extensive testing experience and can provide problem-solving solutions quickly via remote or on-site support when necessary.
What are the accepted payment terms?
For amounts less than or equal to $2,000, 100% prepayment is required. For larger orders, we typically require a 30% deposit and 70% balance. We also accept L/C and OA agreements.