❓ Frequently Asked Questions
How to choose the right system?
Please inform us about the kind of energy storage system required, the capacity of the PV project installation, the scenario, and the arrangement of components.
How about the delivery time?
The delivery time usually ranges from 7 to 20 days for bulk orders.
What is the warranty for the solar system?
Generally, solar panels have a 25-year warranty, on-grid & hybrid inverters have 5 years, and off-grid inverters have a 2-year warranty.
How can I get better technical support?
We have a professional engineer team to provide support based on your requirements, including 24-hour online service for troubleshooting.
Can the system work without a battery?
Yes, our off-grid inverters are designed to be flexible and can operate either with or without a battery connected.
What is the maximum capacity expansion supported?
The system supports parallel operation for capacity expansion up to a total of 30kW.
Gravity Light
