Basic Info.
Frequently Asked Questions
What is the typical lead time for orders?
Samples usually take 3-7 days depending on material availability. Mass production typically requires 1-2 weeks depending on the order quantity.
Do you have a minimum order quantity (MOQ)?
We offer a low MOQ policy; a single piece for sample testing and quality checking is available.
What are the available shipping methods?
Small orders are shipped via DHL, UPS, FedEx, or TNT (4-7 days). For bulk orders, we recommend sea freight to optimize shipping costs.
What is the warranty period for the blinder lights?
We provide a standard 1-year warranty for our lighting products to ensure reliable performance.
How is technical support handled for product issues?
First, provide photos or videos of the issue. Our team will guide you to identify the key problem and provide the necessary spare parts for repair.
Can custom logos be printed on the products?
Yes, we can print logos based on your requirements. Please confirm the design and logo type with us before production starts.