? Frequently Asked Questions
Q1: Can I have a sample order for the fixtures?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2: What is the lead time for production?
A: Samples usually need 3-7 days. Mass production time requires 1-2 weeks depending on order quantity.
Q3: Do you have any MOQ limit for orders?
A: We offer a low MOQ; 1pc for sample checking is available.
Q4: How are the goods typically shipped?
A: Small orders ship via DHL, UPS, FedEx or TNT (4-7 days). Mass orders are suggested to be shipped by sea to save costs.
Q5: What is the warranty period for the products?
A: We usually offer a 1-year warranty for our products.
Q6: Is it possible to print my logo on the product?
A: Yes. Please inform us formally before production and confirm the design based on the logo type.
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